RSS FeedAnalysing delivery chains in the Home Office
Policy makers can make policies, but it is far harder to ensure that these policies are implemented and achieve the desired results. Policies are not delivered by policy
makers… read more
Home » Research Projects » Performance Management
Comparing for Improvement: The Development and Impact of Public Services Audit and Inspection in UK Local Government
Education, health, the criminal justice system and local government in the UK have all been the focus of the quest for public service improvement over the last decade. Each… read more
Error, Blame and Responsibility in Child Welfare: Problematics of Governance in an Invisible Trade
The social care of children involves inherently difficult issues of risk management, which are thrown up by every tragedy in which non-intervention or failure of monitoring by child care… read more
Identifying Biographical and Biopsychosocial Risk Factors amongst Under Performing Doctors
Taking responsibility for life or death situations would faze most of us, but we expect doctors to manage them with professionalism and expertise. But what if you were a… read more
Learning Responsibility? Exploring Doctors’ Transitions to New Levels of Medical Responsibility
Performance in medicine, as for professionals in other fields, can be shaped by the way career shifts play out and how the individual adapts to a new social context… read more
Managing Medical Performance: A Pilot Study to Investigate the Impact of Surgical Performance Upon Clinicians and Managers
Does transparent reporting of performance data improve the performance of public service professionals? Public reporting of hospital death rates has been adopted in several states and countries in recent… read more
Options for Britain II
What are the major strategic choices to be faced in the provision of public services in Britain over the next decade, and how can the research of the Public… read more
Performance Management of Higher Education
Systems put in place to measure performance have been shown to be quite effective in influencing how individuals behave and, in consequence, how organisation’s work and the results they… read more
Performance, Strategy and Accounting
The drive to complement financial performance measures with broader measures of performance in the private sector has led to the widespread introduction of a ‘balanced scorecard’ approach. This approach… read more
Public Services Reform in Scotland: Current Knowledge and Future Prospects
In recent years, attempts to drive up standards in Scotland’s public services have resulted in a period of substantial reform. The aim is to improve public service performance by… read more