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Monday, 7th April, 2008

When public services are failing, do heads roll? And who is held responsible for under-performance – chief executives or other members of the senior management team?
A new discussion paper by George Boyne, Oliver James, Peter John and Nicolai Petrovsky uses data from 2002-2006 to show that low performance relates to increased turnover of managers in local authorities. Chief executives are found to be less likely to be replaced than other members of senior management teams. Furthermore, top management turnover increases following chief executive succession, suggesting that chief executives may be ‘scapegoating’ other senior managers when organizational performance is poor.

Further information on the project this paper is based on is available here