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This page contains overview information on what the Programme as a whole has found out. Extensive information regarding the discoveries and publications of our 47 individual projects can be found in the Library section and on the individual project pages.

Incentives and Public Service Performance
Tuesday, July 6th, 2010

Journal of Public Administration Research and Theory, Vol 20 (Suppl. 2) July 2010 This special issue on ‘incentives’ in one of the world’s top public administration journals was edited… read more

Evidence from the Comparison of Public Service Performance
Thursday, February 4th, 2010

A special issue of Evaluation: The International Journal of Theory, Research and Practice, Vol. 16, No. 1, 2010 The latest Programme special issue, co-edited by Deborah Wilson, Programme Deputy… read more

Programme Research on Rankings and Ratings presented at WSSF, Bergen, May 2009
Friday, May 22nd, 2009

Christopher Hood and Ruth Dixon presented a poster on the programme’s work on rankings (pdf) at the first World Social Science Forum held in Bergen, Norway, in May 2009.

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Ratings and Rankings of Public Service Performance
Monday, September 15th, 2008

A special issue of International Public Management Journal, Vol. 11 Issue 3 National and international rankings and ratings of public service performance have become common place today. Supporters claim… read more

The Uses of Measured Performance Indicators in Governance and Public Services
Wednesday, August 6th, 2008

Do targets create an impetus for improvements in performance, or an impetus for focussing on one aspect of performance to the exclusion of others? Do they incentivise keeping output… read more

Transparency: The Key to Better Governance
Tuesday, April 29th, 2008

Transparency has become a widespread nostrum of ‘good governance’ in many different contexts today. But its meaning and history are obscure and so are its consequences. So the aim of… read more

Public Management by Numbers
Tuesday, April 29th, 2008

The Programme’s publication ‘Public Management by Numbers’, a special issue of the journal Public Money and Management (Vol. 27 No. 2) was released in April 2007. There has been an… read more

A First Overview of Programme Findings
Wednesday, October 31st, 2007

This is our first overview of the Public Services Programme’s findings. It is a brief introductory overview that highlights some important discoveries and the synergies of our research; you… read more