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Special issue of Journal of Health Organization and Management
Thursday, November 18th, 2010

A special issue of the Journal of Health Organization and Management was published in November 2010. Edited by Mary Dixon-Woods, Justin Waring and Sue Kilminster, the journal issue is… read more

Continuity and Trust in Primary Care – paper by Mary Dixon-Woods and colleagues
Friday, September 17th, 2010

An article by Mary Dixon-Woods and colleagues has been published in Annals of Family Medicine, a major US medical journal. This article is based on Mary Dixon-Woods’ PSP Fellowship… read more

Gaming in Targetworld: The Targets Approach to Managing British Public Services’
Wednesday, July 21st, 2010

 Abstract: To what extent did the extensive system of managing public services by targets, introduced by Tony Blair’s New Labour government in the United Kingdom in 1998, reproduce the… read more

Using SitReps performance data to monitor the delayed discharge process
Tuesday, July 20th, 2010

Abstract: Situation Reports (SitReps) is an internal Department of Health performance data collecting system. Although intended primarily for internal use, the data are also used to answer parliamentary questions,… read more

Did ‘Targets and Terror’ Reduce Waiting Times in England for Hospital Care?
Tuesday, July 20th, 2010

Abstract: Waiting times have been a central concern in the English NHS, where care is provided free at the point of delivery and is rationed by waiting time. Pro-market… read more

Regional variations in public service outcomes: the impact of policy divergence in England, Scotland and Wales
Friday, July 9th, 2010

Abstract: Analysis of statutory performance indicators reveals statistically significant differences between public service outcomes in England, Scotland, and Wales, even when controlling for other relevant variables. The most significant… read more

Incentives and targets in hospital care: Evidence from a natural experiment
Thursday, July 8th, 2010

Abstract: Performance targets are commonly used in the public sector, despite their well known problems when organisations have multiple objectives and performance is difficult to measure. It is possible… read more

Managing as designing: ‘opportunity knocks’ for the IS field?
Thursday, July 8th, 2010

Abstract: In response to anxieties about our discipline’s decline, this opinion piece ‘looks to the future’, arguing a strong prospectus for the IS field, based on its direct relevance… read more

The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children’s Service
Thursday, July 8th, 2010

Abstract:  This paper describes a detailed ethnographic study of the design problems of a major national IT system in the UK- The Integrated Children’s System (ICS). The implementation of the… read more

Whither Practice-Near Research in the Modernization Programme? Policy Blunders in Children’s Services
Thursday, July 8th, 2010

Abstract: In this article, we lament the effects of practice-distant research and associated policy initiatives on contemporary children’s services in England. In the last decade, as a result of… read more

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