A special issue of the Journal of Health Organization and Management was published in November 2010. Edited by Mary Dixon-Woods, Justin Waring and Sue Kilminster, the journal issue is… read more
An article by Mary Dixon-Woods and colleagues has been published in Annals of Family Medicine, a major US medical journal. This article is based on Mary Dixon-Woods’ PSP Fellowship… read more
Abstract: To what extent did the extensive system of managing public services by targets, introduced by Tony Blair’s New Labour government in the United Kingdom in 1998, reproduce the… read more
Abstract: Situation Reports (SitReps) is an internal Department of Health performance data collecting system. Although intended primarily for internal use, the data are also used to answer parliamentary questions,… read more
Abstract: Waiting times have been a central concern in the English NHS, where care is provided free at the point of delivery and is rationed by waiting time. Pro-market… read more
Abstract: Analysis of statutory performance indicators reveals statistically significant differences between public service outcomes in England, Scotland, and Wales, even when controlling for other relevant variables. The most significant… read more
Abstract: Performance targets are commonly used in the public sector, despite their well known problems when organisations have multiple objectives and performance is difficult to measure. It is possible… read more
Abstract: In response to anxieties about our discipline’s decline, this opinion piece ‘looks to the future’, arguing a strong prospectus for the IS field, based on its direct relevance… read more
Abstract: This paper describes a detailed ethnographic study of the design problems of a major national IT system in the UK- The Integrated Children’s System (ICS). The implementation of the… read more
Abstract: In this article, we lament the effects of practice-distant research and associated policy initiatives on contemporary children’s services in England. In the last decade, as a result of… read more