Abstract: Despite the growing popularity of the vignette methodology to deal with self-reported, categorical data, the formal evaluation of the validity of this methodology is still a topic of… read more
Abstract: This paper explores the use of anchoring vignettes as a means to adjust survey reports of health system performance for differential reporting behaviour using data contained within the… read more
A policy briefing paper “Managing by Numbers: the Way to Make Public Services Better?” by Christopher Hood, Ruth Dixon and Deborah Wilson has been published by the ESRC Public… read more
Abstract The fundamental aim of public services is to improve the quality of life of citizens. The main objective of this study was to investigate the influence of public… read more
Abstract The fundamental aim of public services is to improve the quality of life of citizens. The main objective of this study was to investigate the influence of public… read more
Abstract Interest in linking performance and reward comes despite theoretical analyses which suggest that the public sector may be particularly susceptible to many of the pitfalls of formal incentives.… read more
Abstract This paper deals with a series of questions which are posed in relation to performance metrics and the practices of parliamentarians as ‘end-users’ scrutinising and evaluating public policies.… read more
Abstract Introduction: UK NHS dental services face a number of well documented difficulties and there are concerns that a key reason is the level and structure of the ‘traditional’… read more
Abstract: Waiting times have been a central concern in the English NHS, where care is provided free at the point of delivery and is rationed by waiting time. Pro-market… read more