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Exploring the Impact of Public Services on Quality of Life Indicators

Abstract The fundamental aim of public services is to improve the quality of life of citizens. The main objective of this study was to investigate the influence of public… read more

DP0902: Exploring the Impact of Public Services on Quality of Life Indicators

Abstract The fundamental aim of public services is to improve the quality of life of citizens. The main objective of this study was to investigate the influence of public… read more

DP0901: National Performance Measurement and Local Performance Management: a Survey of Local Authority Social Care in England

Abstract In a setting where performance measurement is used by external bodies to centrally monitor and regulate the operations of organisations, as in English public services, the use of… read more

DP0808 Litigation and the Quality of Local Government Service Delivery

Introduction This paper moves forward with the statistical analysis presented in an earlier publication on the relationship between judicial review and the quality of services delivered by local authorities… read more

DP0801 Does Judicial Review Influence the Quality of Local Authority Services?

Abstract: This paper raises some of the key issues that have emerged from our study of the impact of judicial review litigation on the quality of local government services… read more

DP0802 Does public service performance affect top management turnover?

 Abstract: Is the turnover of chief executives and other members of top management teams influenced by the performance of their organizations?  We address this question by analysing a panel… read more

DP0705 Comparing For Improvement: Local Government Performance Regimes in England, Scotland and Wales.

Abstract: This paper describes the origins, operation and impact of three performance regimes in England (Comprehensive Performance Assessment), Scotland (Best Value Audits) and Wales (Wales Programme for Improvement). The… read more