Public Services Programme

Our latest discussion paper by James Downe, Clive Grace, Steve Martin and Sandra Nutley, is available to download from the library section of the website. The paper compares the… read more

“If railways were run properly, commuters would save 9 days a year” Timely and revealing research from Dr Timothy Leunig’s (Dept of Economic History, London School of Economics) project,… read more

On 7-9 August 28 participants from more than 13 countries met in Oxford for the International Public Management Network 2007 Workshop: Ranking and Rating the Public Services hosted by… read more

Fighting Fires in Testing Times: Exploring a Staged Response Hypothesis for Blame Management in Two Exam Fiasco Cases, written by Professor Christopher Hood (ESRC Public Services Programme Director), Will… read more

The Programme’s second publication ‘Public Management by Numbers’, a special issue of the journal Public Money and Management was released in April 2007. There has been an inexorable rise… read more

Three new discussion papers are available to download from the Library section of this website. They have arisen from the investigations of Allyson Pollock and her team into financial… read more

A briefing of findings from our project ‘Are Composite Performance Indicators a Robust Reflection of Performance’ is now available for download (pdf). This project examines the methodology used to… read more

The first discussion paper to arise from one of the Programme’s projects is now available to download from the Library section of this website. The paper comes out of… read more

Attention all researchers The Public Services Programme is now inviting new proposals for research projects and fellowships under its third call. The call consists of two strands: the first,… read more

Were star-ratings a good way to measure the performance of the NHS, and is the Comprehensive Performance Assessment (CPA) an effective measure of local authority performance? How do public… read more