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Principal Investigator: Martin Smith
ESRC REF: RES-153-25-00 37
Status: Completed

Analysing delivery chains in the Home Office

Policy makers can make policies, but it is far harder to ensure that these policies are implemented and achieve the desired results. Policies are not delivered by policy makers… read more

Principal Investigator: Rowena Jacobs
ESRC REF: RES-153-25-00 31
Status: Completed

Are Composite Measures a Robust Reflection of Performance?

Current government policy in England emphasises the creation and publication of composite performance measures which are used widely in health, social care, education, the environment and other public sector… read more

Principal Investigator: Iain McLean
ESRC REF: RES-153-25-00 60
Status: Completed

Correlates of Success in Performance Assessment

Over the last 15 years British governments have searched for new ways of assessing how well bodies such as local authorities and health authorities are working. As a result,… read more

Principal Investigator: Jan Clarkson
ESRC REF: RES-153-25-00 49
Status: Completed

Creating a Clinical, Economic and Psychological Research Resource

NHS dental services face a number of well documented difficulties, including patients having problems gaining access to NHS dental care, the suggestion of rising costs and falling quality. In… read more

Principal Investigator: Keith Dowding
ESRC REF: RES-153-25-00 56
Status: Completed

Exit and Voice as a Means of Enhancing Service Delivery

What happens to the quality of public services when government places ‘choice’ high on its list of priorities? Does choice increase competition and so increase service quality over all?… read more

Principal Investigator: Oliver James
ESRC REF: RES-153-25-00 36
Status: Completed

Expectations, Performance and Satisfaction

Many ‘objective’ measures of local government services suggest that performance is improving. Yet the satisfaction of citizens and users does not appear to be rising in line with these… read more

Principal Investigator: Allyson Pollock
ESRC REF: RES-153-25-00 38
Status: Completed

Financial incentives and discharge policies

In January 2004, the government implemented a new law which allows the NHS to fine social services if they fail to act quickly enough in finding alternative arrangements for… read more

Principal Investigator: Tim Besley
ESRC REF: RES-153-25-00 32
Status: Completed

Governance and leadership in education

There is plenty of evidence to show that leadership makes a big difference to performance in the private sector. Indeed, the value placed on high performing Chief Executive Officers… read more

Principal Investigator: Maurice Sunkin
ESRC REF: RES-153-25-0081
Status: Completed

Impact of Litigation and Public Law on the Quality and Delivery of Public Services

The media assert as something of a truism that ours is swiftly becoming an increasingly litigious society. There is a general perception that rights are asserted, wrongs challenged and… read more

Principal Investigator: Professor Paul Fenn
ESRC REF: RES-153-25-0027
Status: Completed

Liability, Risk Pooling and Health Care Quality

NHS Trust hospitals must pay compensation to patients who suffer at the hands of negligent medical staff. But is this requirement to pay compensation when things go wrong making… read more

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