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Principal Investigator: Gordon Marnoch (University of Ulster)
ESRC REF: RES-153-27-0008
Status: Completed

An Exploratory Study of Parliamentarians and their Use of Healthcare Performance Metrics: The Scottish Parliament Health and Community Care Committee

Sets of numbers purporting to represent the performance of public services are much prevalent in current politics. With incumbent governments eager to trumpet the success of their initiatives when… read more

Principal Investigator: Steve Martin
ESRC REF: RES-166-25-0034
Status: Completed

Comparing for Improvement: The Development and Impact of Public Services Audit and Inspection in UK Local Government

Education, health, the criminal justice system and local government in the UK have all been the focus of the quest for public service improvement over the last decade. Each… read more

Principal Investigator: Susan White
ESRC REF: RES-166-25-0048
Status: Completed

Error, Blame and Responsibility in Child Welfare: Problematics of Governance in an Invisible Trade

The social care of children involves inherently difficult issues of risk management, which are thrown up by every tragedy in which non-intervention or failure of monitoring by child care… read more

Principal Investigator: Rowena Jacobs
ESRC REF: RES-166-25-0013
Status: Completed

Exploring the Impact of Public Services on Quality of Life Indicators

To most people awareness of public services is local, direct and immediate: do I feel safe on the streets or in my home? Is the school providing my child… read more

Principal Investigator: Iain McLean
ESRC REF: RES-201-25-0001
Status: Completed

Options for Britain II

What are the major strategic choices to be faced in the provision of public services in Britain over the next decade, and how can the research of the Public… read more

Principal Investigator: John Curtice
ESRC REF: RES-166-25-0043
Status: Completed

Public Attitudes and Public Service Responsiveness

Would you like more choice over where to send your children to school? Do you want hospitals to compete to provide your health care? Those who advocate market-oriented approaches… read more

Principal Investigator: Steven Van de Walle (Erasmus University Rotterdam)
ESRC REF: RES-153-27-0004
Status: Completed

Public Attitudes towards Services of General Interest in Comparative Perspective

Who counts what as ‘public services’? The term is often used as if it had some single canonical meaning. But in fact there are many different possible ways of… read more

Principal Investigator: Tobias Jung (Edinburgh University)
ESRC REF: RES-153-27-0015
Status: Completed

Public Services Reform in Scotland: Current Knowledge and Future Prospects

In recent years, attempts to drive up standards in Scotland’s public services have resulted in a period of substantial reform. The aim is to improve public service performance by… read more

Principal Investigator: David Challis
ESRC REF: RES-166-25-0062
Status: Completed

The Design and Use of Local Metrics to Evaluate Performance: a Comparative Analysis of Social Care Organisations

Much has been claimed and written about the operation of the high-profile targets and performance indicators set by central government for public services in Britain (particularly England). Little is… read more