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Monday, 12th March, 2007

A briefing of findings from our project ‘Are Composite Performance Indicators a Robust Reflection of Performance’ is now available for download (pdf).

This project examines the methodology used to construct composite performance indices, which are used to construct the public service league tables that have become so prevalent over recent years. The current trend for rating and ranking public service organisations, especially in England, means newspapers are almost as likely to contain league tables comparing schools, universities and hospitals as league tables for sports teams. Supporters of such league tables think they help users to assess public services in the same way as sports teams. But while in the world of sport there is an adage that ‘the league table never lies’, does the same maxim apply to public service league tables?